Senior Account Manager

Senior Account Manager (Recruitment Agency Expertise – Oil & Gas or Technical)

Join a global leader in technical workforce solutions and play a key role in developing and managing strategic client relationships across the Oil & Gas, Energy, and Technical sectors. This opportunity is ideal for a commercially minded professional with recruitment agency experience who thrives on building long-term partnerships, delivering exceptional service, and driving account growth.

Working within a collaborative and high-performing environment, you will partner with clients, contractors, and internal teams to ensure outstanding service delivery while identifying new business opportunities. This is an excellent opportunity to make a meaningful impact while building your career within a globally recognised workforce solutions business.

What You'll Be Doing

• Account Management: Build and maintain strong relationships with clients and contractors, ensuring high levels of engagement, satisfaction, and service delivery.
• Client Reviews: Conduct regular account review meetings, provide performance updates, and identify opportunities to strengthen client partnerships.
• Service Coordination: Work closely with recruitment, operations, finance, and support teams to ensure a seamless customer experience.
• Reporting & CRM Management: Produce account performance reports, maintain accurate records, and ensure all activity is captured within CRM systems.
• Business Development: Identify and develop opportunities within existing and prospective client accounts to drive revenue growth and expand service offerings.
• Market Intelligence: Utilise industry networks, referrals, social platforms, and market research to understand client hiring trends and competitor activity.
• Tender Support: Contribute to bids, proposals, and tender activities where required, supporting the growth of the business.
• Solution Promotion: Present and promote NES Fircroft’s full range of workforce and staffing solutions to clients and stakeholders.
• Contractor Engagement: Develop strong relationships with contractors to improve retention, satisfaction, and ongoing engagement.
• Recruitment Support: Support recruitment activities where required, including candidate sourcing, placement support, and workforce planning discussions.
• Compliance & Mobilisation: Ensure onboarding, mobilisation, payroll, and compliance processes are managed efficiently and accurately.
• Continuous Improvement: Identify opportunities to enhance client and contractor experiences through service improvements and best practice initiatives.

Why NES Fircroft

• Industry-Leading Brand: Join the world's leading engineering and technical workforce solutions provider with a strong global reputation.
• Career Development: Access ongoing training, professional development, and clear career progression opportunities within a growing organisation.
• Collaborative Culture: Work within a supportive environment that values teamwork, innovation, and knowledge sharing.
• Global Reach: Benefit from international resources, market expertise, and cross-border opportunities through a worldwide network.
• Business Impact: Play a key role in strengthening client partnerships, growing accounts, and contributing directly to business success.
• Employee Wellbeing: Access wellbeing initiatives and a positive workplace culture focused on employee success and engagement.
• Recognition & Rewards: Be rewarded for your contribution through performance-driven recognition and incentive programmes.

What We're Looking For

• Recruitment Agency Experience: Minimum five years of experience within recruitment, staffing, workforce solutions, or contract recruitment environments.
• Account Management Expertise: Proven ability to manage key client relationships and deliver exceptional customer service.
• Commercial Awareness: Strong understanding of business development, account growth, and revenue generation strategies.
• Relationship Building: Demonstrated success in developing trusted relationships with clients, contractors, and internal stakeholders.
• Communication Skills: Excellent verbal and written communication, presentation, and negotiation abilities.
• Organisational Skills: Ability to manage multiple priorities, stakeholders, and projects in a fast-paced environment.
• Results-Oriented Mindset: Driven by achieving targets, delivering value to customers, and improving account performance.
• Collaborative Approach: Comfortable working across multiple teams and functions to achieve shared business objectives.
• Sector Knowledge: Experience supporting Oil & Gas, Energy, Engineering, Technical, or STEM-focused recruitment markets is highly desirable.

Who Are We?

NES Fircroft is a global leader in workforce solutions, connecting world-class talent with major engineering and technical projects worldwide. Since 1978, we have specialised in delivering staffing and workforce solutions across sectors including Oil & Gas, Power, Construction, Life Sciences, Manufacturing, Chemicals, Mining, Automotive, and IT.

With over 2,000 employees across 58 global offices, we combine international reach with local expertise to help clients secure the talent they need while supporting professionals in building successful careers. Our culture is built on collaboration, innovation, integrity, and excellence.

Accessibility & Inclusion

At NES Fircroft, we are committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed. We welcome applications from all qualified individuals and are dedicated to providing reasonable adjustments throughout the recruitment process and employment lifecycle. If you require support or accommodations, we encourage you to let us know.

About Us: https://www.nesfircroft.com

Meet The Team: https://www.nesfircroft.com/contact-us

YouTube: https://www.youtube.com/@NESFircroft

LinkedIn: https://www.linkedin.com/company/nes-fircroft/