Assignment Support Coordinator

📍 Houston, Texas, USA
Are you detail-oriented, people-focused, and passionate about delivering exceptional service? Join NES Fircroft in our Houston office as an Assignment Support Coordinator and play a vital role in supporting contractor onboarding, compliance, and workforce administration across some of the world's leading energy and engineering projects. 🌟
This is an exciting opportunity for an organised and customer-focused professional who thrives in a fast-paced environment and enjoys working collaboratively to ensure contractors receive a seamless experience from onboarding through to assignment completion.

What You'll Be Doing 💼💻

• Contractor Onboarding & Support: Oversee pre-mobilisation activities, ensuring all onboarding requirements are completed accurately, compliantly, and within agreed timelines.
• Process Coordination: Monitor placement lifecycle progress through Bullhorn and internal systems, maintaining accurate records and ensuring timely approvals.
• Vendor Collaboration: Coordinate with external providers to arrange medical screenings, background checks, safety training, and other onboarding requirements.
• Relationship Management: Build strong working relationships with contractors, providing clear communication and support throughout their assignments.
• Compliance & Legislative Awareness: Stay up to date with client requirements, internal processes, employment legislation, and compliance standards.
• Mailbox & Query Management: Manage shared inboxes effectively, prioritising queries and delivering prompt, professional responses.
• Team Collaboration: Work closely with recruitment, operations, payroll, and compliance teams to support successful contractor placements.
• Offboarding Oversight: Coordinate contractor offboarding activities, ensuring account deactivation and risk mitigation procedures are completed on time.
• Reporting & Monitoring: Produce compliance reports, track onboarding progress, and communicate any concerns or delays to key stakeholders.
• Drug Screening Coordination: Support random drug screening programmes and maintain compliance in line with company and client requirements.
• Audit Support: Assist with internal and external audits by collating, reviewing, and distributing required documentation.
• Contractor Assistance: Provide ongoing support to contractors by resolving portal issues, updating records, and guiding them through onboarding processes.

What We're Looking For 🔍👀

• Industry Experience: Previous experience in onboarding, compliance, contractor care, workforce administration, HR coordination, or recruitment support.
• Compliance Knowledge: Experience coordinating background checks, employment verification, drug screening, E-Verify processes, or similar compliance activities is advantageous.
• Communication Pro: Excellent verbal and written communication skills with the confidence to engage stakeholders at all levels.
• Detail-Oriented: Strong organisational skills with exceptional attention to detail and the ability to manage sensitive information accurately.
• Team Player: Enjoys working collaboratively while also taking ownership of responsibilities and working independently when required.
• Process-Focused: Comfortable following structured processes and ensuring compliance with policies and procedures.
• Customer Service Mindset: Passionate about delivering a positive experience to contractors, clients, and internal teams.
• Problem Solver: Able to identify issues quickly and provide practical solutions while maintaining service excellence.
• Systems Savvy: Comfortable using CRM systems, databases, Microsoft Office applications, and digital onboarding tools.
• Adaptable & Resilient: Thrives in a dynamic environment with changing priorities and deadlines.

Why NES Fircroft? 💰🤠🎉

• Financial Stability: Competitive salary package within a globally established business.
• Comprehensive Benefits: Life insurance from day one, 100% medical coverage, plus dental and vision plans.
• Health & Wellness: Access to our free onsite gym and wellbeing initiatives.
• Time Off: 22 days PTO (increasing with tenure), 10 paid public holidays, plus our festive office shutdown between Christmas and New Year.
• Giving Back: One paid volunteering day annually, alongside opportunities to participate in charity and community initiatives.
• Career Growth: Structured training programmes, professional development opportunities, and clearly defined progression pathways.
• Inclusive Culture: Join a supportive, diverse, and collaborative workplace where every employee can thrive.
• Team Atmosphere: Enjoy regular team events, shared successes, and knowledge-sharing opportunities.
• Global Exposure: Be part of an international organisation supporting major projects across the Energy, Engineering, Life Sciences, and Technology sectors.
• Long-Term Opportunity: Build a rewarding career with a business committed to investing in its people and future growth.

Who We Are 🌍

NES Fircroft is more than a recruitment business. We are a global workforce solutions partner connecting specialist talent with industry-leading organisations across Energy, Engineering, Life Sciences, and Technology markets.
With decades of industry expertise and offices around the world, we support some of the most complex and innovative projects globally. Our success is built on long-term partnerships, specialist knowledge, and a commitment to delivering exceptional outcomes for clients, contractors, and employees alike.

Accessibility & Inclusion ❤️

At NES Fircroft, we are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.
We welcome applications from individuals of all backgrounds, including people with disabilities and those who are neurodiverse. If you require adjustments or accommodations during the recruitment process, please let us know and we'll work with you to provide the support you need.

NES Fircroft – Powering People. Delivering Projects.

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