Assignment Support Associate

Assignment Support Administrator

Join NES Fircroft as an Assignment Support Administrator and play a vital role in supporting the timesheet and expense review process. This position is responsible for ensuring the timely, accurate, and compliant submission, validation, and approval of contractor timesheets and expense reports. You will work closely with contractors, managers, and internal stakeholders to maintain high standards of operational efficiency and data accuracy.

What You'll Be Doing

• Timesheet Administration: Receive, review, and log contractor timesheets in accordance with internal and client requirements.
• Hours Validation: Verify the accuracy of hours worked and ensure submitted information is complete and correct.
• Project Alignment Review: Confirm timesheet dates align with approved project schedules and assignment timelines.
• Purchase Order Verification: Validate Purchase Order numbers, project codes, and other assignment-related information.
• Expense Report Review: Review contractor expense reports for completeness, accuracy, and compliance with company policies.
• Supporting Documentation Verification: Ensure all expense claims include appropriate receipts and supporting documentation.
• Travel & Activity Validation: Verify expense dates, travel records, route maps, and supporting logs where applicable.
• Contractor Communication: Liaise with contractors to resolve discrepancies, obtain missing information, and clarify submissions.
• Approval Coordination: Route unapproved timesheets and expense reports to the appropriate managers through DocuSign for review and approval.
• Approval Follow-Up: Proactively follow up with approvers to ensure timely sign-off and avoid processing delays.
• Record Management: Maintain accurate records of submissions, approvals, communications, and supporting documentation.
• Submission Feedback: Provide guidance and feedback to contractors on incorrect, incomplete, or non-compliant submissions.
• Process Improvement Support: Identify and recommend opportunities to improve the efficiency and effectiveness of review and approval processes.
• Documentation Maintenance: Assist with updating checklists, templates, standard operating procedures, and process documentation.

Why NES Fircroft

• Attractive Compensation: Enjoy a competitive salary and comprehensive benefits package, including medical insurance and health check-ups.
• Flexible Work Environment: Benefit from a hybrid working model and flexible working arrangements that support work-life balance.
• Career Development: Access ongoing training, professional development opportunities, and clear career progression pathways.
• Collaborative Culture: Work within a supportive environment that encourages teamwork, learning, and continuous improvement.
• Generous Leave Policy: Receive annual leave, birthday leave, casual and sick leave allowances, and public holiday entitlements.
• Health & Wellbeing Support: Access wellness initiatives and employee programs designed to support your overall wellbeing.

What We're Looking For

• Attention to Detail: Exceptional attention to detail with the ability to identify inaccuracies and inconsistencies within documentation.
• Organizational Skills: Strong organizational and time management skills with the ability to manage multiple priorities effectively.
• Process Compliance: Ability to follow established processes consistently while maintaining high standards of accuracy.
• Communication Skills: Strong written and verbal communication skills with the confidence to engage with contractors and stakeholders professionally.
• Microsoft Office Proficiency: Good working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Problem-Solving Ability: Ability to investigate discrepancies, gather information, and support timely resolution of issues.
• Record Management Skills: Experience maintaining accurate records and documentation in a structured and organized manner.
• Customer Service Focus: A proactive, service-oriented approach with a commitment to providing excellent stakeholder support.
• Adaptability: Ability to work effectively in a fast-paced environment while maintaining accuracy and meeting deadlines.

Who Are We?

NES Fircroft is a global leader in workforce solutions, providing specialist recruitment and engineering services across a broad range of industries. With a strong international presence and a commitment to excellence, we connect talented professionals with leading organizations around the world. Our success is built on collaboration, innovation, and delivering exceptional service to our clients, contractors, and employees.

At NES Fircroft, we are committed to helping our people develop rewarding careers while contributing to the success of a growing global business.

Accessibility & Inclusion

At NES Fircroft, we are committed to creating a diverse, equitable, and inclusive workplace where everyone is respected, valued, and empowered to succeed. We welcome applications from all qualified individuals and are dedicated to providing reasonable adjustments throughout the recruitment process and employment lifecycle. If you require support or accommodations, we encourage you to let us know.

About Us: https://www.nesfircroft.com

Meet The Team: https://www.nesfircroft.com/contact-us

YouTube: https://www.youtube.com/@NESFircroft

LinkedIn: https://www.linkedin.com/company/nes-fircroft/