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MSP Associate - NAM
3100
Posted: 24/07/2026
- Competitive Salary
- Bangalore, United Kingdom
- Permanent
About the role:
The MSP Associate (NAM) is responsible for supporting clients and suppliers during North America business hours (night shift) while ensuring the smooth execution of payroll, invoicing, billing, reporting, and supplier management activities. The role involves managing bi-weekly payroll cycles, processing and reconciling invoices, maintaining accurate billing records, and providing timely operational support to clients, suppliers, and internal stakeholders.
Key Responsibilities
Why NES Fircroft?
• Attractive Compensation: Competitive salary and benefits, including medical insurance and health check-ups.
• Flexible Work Environment: Enjoy a hybrid work model and flexible hours to maintain work-life balance.
• Career Growth: Continuous training and clear progression pathways to help you achieve your career goals.
• Fun Culture: Participate in regular team events, social activities, and engaging staff nights.
• Generous Leave Policy: 18 days of paid leave plus birthday leave, 12 days of casual/sick leave, and 12 bank holidays. Paid leave increases to 20 days after 2 years.
• Health & Wellness: Sponsored gym memberships and wellness programs to keep you in top shape.
“Empower our future with your talent. Join our sustainable energy mission!”
Join Us & Power the Change! Apply now to be part of a forward-thinking, growing team making waves in the staffing industry.
For more details about NES Fircroft, visit our website or follow us on YouTube!
The MSP Associate (NAM) is responsible for supporting clients and suppliers during North America business hours (night shift) while ensuring the smooth execution of payroll, invoicing, billing, reporting, and supplier management activities. The role involves managing bi-weekly payroll cycles, processing and reconciling invoices, maintaining accurate billing records, and providing timely operational support to clients, suppliers, and internal stakeholders.
Key Responsibilities
- Manage payroll, invoicing, billing, and reconciliation activities, ensuring accuracy and timely completion.
- Process and validate invoices, resolve discrepancies, and share accurate billing and financial data with clients, suppliers, and management.
- Prepare and deliver regular and ad-hoc operational, finance, compliance, and management reports.
- Serve as a key point of contact for client and supplier queries, ensuring effective stakeholder management and timely issue resolution.
- Lead new supplier onboarding, conduct supplier kickoff calls, and facilitate monthly supplier engagement sessions to strengthen supplier relationships.
- Support miscellaneous invoice processing, MI reconciliation activities, and cross-functional initiatives to improve operational efficiency and compliance with MSP processes.
- Bachelor’s degree in commerce (B. Com), Business Administration (BBA), Management, Finance, or a related field. A master’s degree in business administration (MBA) will be an added advantage.
- Minimum 3 years of experience in MSP operations, finance, billing, invoicing, staffing, payroll support, or contingent workforce management.
- Proficiency in Microsoft Excel and MS Office applications.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Ability to work in night shifts aligned with North American business hours.
- High attention to detail with a strong customer-service mindset.
- Experience with VMS/MSP platforms and invoicing systems.
- Knowledge of payroll, billing, reconciliation, reporting, and supplier management processes.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Why NES Fircroft?
• Attractive Compensation: Competitive salary and benefits, including medical insurance and health check-ups.
• Flexible Work Environment: Enjoy a hybrid work model and flexible hours to maintain work-life balance.
• Career Growth: Continuous training and clear progression pathways to help you achieve your career goals.
• Fun Culture: Participate in regular team events, social activities, and engaging staff nights.
• Generous Leave Policy: 18 days of paid leave plus birthday leave, 12 days of casual/sick leave, and 12 bank holidays. Paid leave increases to 20 days after 2 years.
• Health & Wellness: Sponsored gym memberships and wellness programs to keep you in top shape.
“Empower our future with your talent. Join our sustainable energy mission!”
Join Us & Power the Change! Apply now to be part of a forward-thinking, growing team making waves in the staffing industry.
For more details about NES Fircroft, visit our website or follow us on YouTube!
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