Quality Compliance Team Lead

About us

With over 90 years’ combined experience of delivering workforce solutions to the global energy industry, NES Fircroft is proud to be the world’s leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.

We provide tailored staffing solutions, sourced from a global talent pool by a dedicated, discipline specific team of consultants.

We are a people focused business and have access to the best talent wherever it may be in the world. NES Fircroft offers a full range of staffing solutions: Contract, Permanent (Direct) Hire, Managed Solutions, or a fully outsourced service. These services are complemented by an industry leading support service and global mobility package to ensure our clients keep hold of the top talent in a compliant manner for as long as they need it.

We are looking to hire Quality Control Lead to join Bangalore Office!

The roles and responsibilities of the ISO Compliance Officer role will be to:

• Maintain documented system controls, document classifications and templates for key policies.
• Undertake internal audits and gap analysis of business operations and activities against defined criteria.
• Support and represent the local Quality & Data Protection team on day-to-day issues.
• Schedule management review meetings, prepare agenda and take detailed minutes.
• Record customer complaints and support investigations through to conclusion.
• Monitor performance through defined indicators, reporting issues for resolution and identifying improvement.
•  Maintain service standards associated with a quality management system.
• Managing the day-to-day activities of the local QHSE team, deleting tasks and providing support to achieve team targets. Participates in the implementation of initiatives and strategies for QHSE / Data Protection, and the wider Risk& Special Projects team.
•  Support the Quality Manager in satisfying NES Fircroft’s’ - Integrated Management System and ISO Certification; Compliance to legislative and contractual requirements associated with Quality, Environmental, Health & Safety and Data Protection practices; and Implementation of QHSE principles across global locations.

Here is what will make you successful in the job role:

• 5 to 8 years of experience in a Quality Control or related role.
• Experience and knowledge of ISO Management Systems and Documents (ISO9001; ISO14001; ISO45001).
• Experienced Internal Auditor to ISO standards (preferable ISO9001 or ISO14001 systems).
• Conversant with using databases/spreadsheets (Excel pivot tables, formula, and report generation).
• Competent working knowledge of Microsoft Office software, particularly Word and PowerPoint.
• Strong organizational and time management skills.
• Confidence and negotiating skills with a high attention to detail.