Assignment Support Coordinator

Are you looking to grow your career whilst maintaining a good work-life balance? NES Fircroft is continuing to grow, and we’re interested in hearing from you. In a work environment with initiatives such as our Global Belong Group and our Well-being committee, where everyone knows the value of a healthy work-life-balance you can shape your career to match your current state of life. We are looking for an Assignment Support Coordinator to join our Houston office.

Responsibilities

• Manages the contractor pre-mobilization and onboarding processes, ensuring tasks are completed within the appropriate timeframes and approvals sent via the relevant manager and payroll team.
• Tracks progress of all processes during the placement lifecycle by setting up tasks on Bullhorn or maintaining and updating spreadsheets, ensuring these are adhered to compliantly.
• Promptly liaises with third party providers during the onboarding process, to organize medical checks, for example.
• Builds and maintains rapport with the contractor during the onboarding process and throughout the lifecycle of the placement ensuring the most appropriate communication methods are used.
• Remains abreast of all process and legislative changes communicated by the Commercial team or Assignment Support team manager.
• Understands each client’s requirements and relevant country legislation.
• Manages and logs queries sent to the shared mailbox in a timely manner and prioritizes these accordingly.
• Demonstrates team work to achieve all area/discipline/client demands to ensure consistency of service.
• Manages the off-boarding process and ensures placements are closed on Bullhorn and department forecasts are up to date in a timely manner to minimize the Company’s exposure to risk.
• Accurately produces and delivers weekly reports via DMCC to facilitate and track regional contractor status.
• Follows up on issues that the reports flag up when appropriate and works with relevant consultant to resolve, for example, contractors whose placements have expired.
• Produces ad hoc reports via DMCC or populates spreadsheets to support the business with client requests, for example, rate breakdowns.

Experience:

• Previous experience onboarding employees.
• Strong communication skills
• Strong attention to detail
• Previous experience initiating drug/background screens.
• Outgoing and confident personality with a proven track record in an administrative or customer service Role
• Team player who can also take initiative and work in an autonomous fashion.
• Ability to manage confidential or sensitive information.

What you'll get in return:

• 22 days of PTO
• Festive Shutdown - closed from Christmas to the new year.
• 10 paid bank holidays
• Hybrid schedule
• Half day Fridays
• 100% medical benefits covered.

Join us and deliver a brighter tomorrow!