Assignment Support Supervisor

Assignment Support Supervisor 

Location – Mumbai 

Join Our Team as an Assignment Support Supervisor at NES Fircroft!    

 As an Assignment Support Supervisor, you’ll lead a functional team and manage critical assignment support activities. You’ll oversee daily operations, own complex onboarding and lifecycle processes, and coordinate with internal stakeholders to ensure timely and accurate delivery. You’ll also drive continuous improvement and support the Team Leader in maintaining process quality across assigned regions.  

What You’ll Be Doing  

Supervision & Team Coordination:  

Supervise and guide a team of Assignment Support Coordinators, ensuring day-to-day task completion, adherence to SOPs, and timely delivery.  

Monitor workload distribution, assign tasks based on team strengths, and act as the first point of escalation for operational issues.  

Process Ownership:  

Ensure complete adherence of the process and record keeping.  

Independently manage contract offer letter drafting, compliance verification, and pre-onboarding documentation for assigned regions or projects.  

Lead lifecycle processes including renewals, amendments, and offboarding documentation, ensuring accuracy and timely execution.  

Project Execution:  

Take ownership of data preparation and execution for bulk projects (e.g., mass onboarding, contract revision drives, or regional rollouts).  

Coordinate with internal teams to align project deliverables, manage timelines, and report on progress.  

Quality & Compliance:  

Perform final checks on critical deliverables created by the team to ensure accuracy and policy compliance before release.  

Maintain and update assignment-related trackers and dashboards for internal reporting.  

Identify and implement process improvements in coordination with the Team Leader and escalate recurring issues.  

SOP Management:  

Maintain updated SOPs for assigned processes and ensure team compliance.  

Identify process gaps and recommend changes to improve efficiency and service quality.  

Stakeholder Engagement:  

Serve as a regional or function-specific point of contact for internal stakeholders (e.g., account managers, onboarding leads, payroll).  

Manage stakeholder queries and requests independently, aligning expectations and ensuring effective communication.  

 Why NES Fircroft ?

Competitive Salary & Bonus Scheme - Enjoy a competitive salary with a strong bonus scheme to reward your hard work.  

Work From Home- Benefit from the flexibility of working from home one day per week.  

Charity Participation - Get involved in charity events and make a positive impact in the community.  

Career Progression- Experience clear career progression with opportunities for growth and advancement.  

Life Insurance- Secure your future with comprehensive life insurance coverage.  

Early Finish Fridays- Wrap up your week with a 4pm finish on Fridays.  

Lively Work Environment - Thrive in a fun and lively work environment that keeps you motivated.  

Achiever Club - Join the Achiever Club and enjoy exclusive lunches and dinners.  

Close-Knit Teamwork in a close-knit team environment with regular training and development.  

Who Are We?   
NES Fircroft is a global leader in engineering workforce solutions, spanning 48 countries. We connect exceptional talent with world-class opportunities while fostering a culture of innovation, collaboration, and fun.   

                                        NES Fircroft – Empowering with energy!  
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