Senior Account Manager

Senior Account Manager
Location: Muscat, Oman

Elevate Client Success to New Heights

Join NES Fircroft as a Senior Account Manager, where you'll lead client success with strategic insight and seasoned expertise. Oversee key accounts, deliver tailored solutions, and inspire a team to achieve exceptional results. Your role will be central to driving client satisfaction and advancing our business goals.

What You’ll Be Doing

• Key Client Contact: Act as the primary contact for all contract staff, delivering a first-class, responsive service with consistency and professionalism.
• Business Growth: Identify and secure quality vacancies for the Contract Recruitment team.
• Team Leadership: Drive recruitment team performance to deliver against live requisitions on the account.
• Personal Branding: Establish yourself as an industry expert for the client through networking and value-added solutions both locally and globally.
• Supplier Position: Improve NES Fircroft’s position with the client by driving process improvements and conducting competitor analysis.
• Collaboration: Work with internal departments on invoicing, credit control, and compliance requirements.
• External Representation: Identify candidate needs and articulate the benefits NES Fircroft offers to address those needs effectively.
• Strategic Input: Support bids, tenders, and proposals for the client in collaboration with the commercial team.
• Global Opportunities: Work closely with regional peers to identify and develop international business opportunities.
• Knowledge Sharing: Share lessons learned and best practices to benefit the wider team.
• Client Requests: Lead and complete all client RFIs (Requests for Information) within set deadlines.
• Revenue Growth: Identify and develop new revenue opportunities, business units, or geographies for the account.

What We’re Looking For

• Experience: 5+ years in Sales or Account Management.
• Personality: Outgoing and engaging with strong customer service skills.
• Attention to Detail: Ability to multitask, manage competing priorities, and achieve objectives.
• Industry Knowledge: Familiarity with the Engineering or Oil & Gas sectors is a plus.
• Determination: A proactive, goal-driven approach to achieving results.

Why NES Fircroft?

• Competitive Salary: Base pay with a robust bonus scheme.
• Charity Initiatives: 1 paid day for charity activities, with regular opportunities to get involved.
• Onboarding & Development: Comprehensive training, career progression, and ongoing support.
• Wellness Support: Access to initiatives like the Cycle Work Scheme.
• Holidays & Family Time: Christmas close-down for uninterrupted family time.
• Team Culture: A lively environment with regular team outings, a close-knit atmosphere, and clear growth paths.

Who We Are
At NES Fircroft, we’re not just another recruitment agency—we’re a global leader in the engineering sector, connecting world-class talent with top-tier companies. Through innovation, collaboration, and commitment to excellence, we help shape the future.

Power the change towards a brighter, sustainable future.

Find your team in Oman with NES Fircroft: https://lnkd.in/eRiTya_D
Relocate to Oman with NES Fircroft: https://lnkd.in/e_EMNbDQ