Assignment Support Coordinator

Are you passionate about delivering an excellent service and take a real pride in what you are doing? Customer Focus is one of our Core values and it isn’t just something that we have up on our wall – we are living and breathing this daily.  It’s one of the reasons that we support over 25,000 contractors. If you enjoy ‘going the extra mile’ and also providing a consultative approach, we could be a good fit for you.   We are looking for an Assignment Support Coordinator to join our Tokyo office.

Responsibilities:

• Managing the compliant visa application process in Japan.
• Understanding clients' requirements within Japan's legislative environment for efficient and compliant onboarding.
• Supporting payroll by processing simple payroll information
• Conducting regular check-ins with employees and addressing their concerns.
• Coordinating with sales and travel teams for training, flights, accommodation, etc.
• Ensuring contractors are onboarded in full compliance with government, client, and NESF requirements.

To be considered you need:

• Native Japanese speaking level.
• Excellent communication and interpersonal skills.
• Strong attention to detail with a commitment to delivering high-quality service.
• Experience in operations coordination, customer service, HR, or payroll-related roles is preferred.
• Knowledge of Japan's visa application process and employment regulations (training will be provided).

Join us and deliver a brighter tomorrow!